Services

Building an IT structure that work for you and the way you run your company.

20 years strong!

Here at SHG Systems we have been providing high quality IT support in Bristol and South West for over 20 years! With clients staying with us for over 10 years our combination of honest, straight forward IT and great customer service certainly works!

20 years strong!

ITIL

Unlock IT Excellence with ITIL

Welcome to your guide on the Information Technology Infrastructure Library (ITIL), the global standard for IT service management. ITIL provides a comprehensive framework to streamline IT processes, enhance service quality, and improve customer satisfaction. By adopting ITIL best practices, organisations can achieve operational efficiency and boost IT performance. Whether you’re a seasoned IT professional or new to ITIL, our resources will help you understand and implement these key principles effectively. Discover how ITIL can transform your IT infrastructure and drive business success. Dive in now and start your journey towards IT excellence!

Dedicated Servers

Reliable Dedicated Servers

Looking for top-tier performance and unparalleled security? Our dedicated servers offer powerful, customised solutions tailored to your business needs. With our dedicated servers, you gain complete control over your hosting environment, ensuring optimal speed, reliability, and flexibility. Perfect for high-traffic websites, resource-intensive applications, and secure data management. Benefit from 24/7 support, robust security measures, and scalable options to grow with your business. Choose our dedicated servers for exceptional performance and peace of mind. Ready to elevate your online presence? Get in touch today and find the perfect dedicated server solution for you.

Cloud Computing

Your Cloud Computing Solution

Unlock the full potential of cloud computing with our expert services. We specialise in cloud migrations, ensuring a seamless transition to the cloud with minimal disruption to your operations. Our cloud security protocols protect your valuable data, safeguarding it from potential threats and ensuring compliance with industry standards. Additionally, our cloud networking solutions optimise connectivity and performance, enhancing your digital infrastructure. Let us guide you through the complexities of cloud technology with our friendly, professional approach. Embrace the future of IT with confidence—contact us today to transform your business with our comprehensive cloud computing solutions!

Security & Backups

Safeguard Your Digital World

In today’s digital age, robust IT security and reliable backups are crucial. Protect your valuable data with our expert solutions that ensure your business stays secure and resilient. From advanced encryption to secure cloud storage, our IT security services offer comprehensive protection against threats. Regular backups guarantee that your information is safe and recoverable, minimising downtime and data loss. Partner with us to enhance your IT security and implement a reliable backup strategy that meets your unique needs. Stay protected and ensure business continuity with our tailored IT solutions. Contact us today for peace of mind!

Networking

IT Networks with Expert Solutions

Welcome to our IT networks hub! We specialise in crafting robust and efficient network solutions tailored to your business needs. From seamless connectivity to fortified security, our team ensures your IT infrastructure operates smoothly and securely. Explore our range of services, including network design, installation, and ongoing support, designed to enhance performance and reliability. Whether you're a small business or a large enterprise, we offer personalised support to keep your network running at its best. Get in touch today to discover how we can help you optimise your IT networks and boost your business's productivity!

Applications

Microsoft Solutions

Welcome to our guide on Microsoft 365 and Microsoft Azure! Discover how Microsoft 365 empowers your team with cloud-based productivity tools like Word, Excel, and Teams, ensuring seamless collaboration and efficiency. With Microsoft Azure, take advantage of scalable cloud solutions for your business needs, from virtual machines to advanced AI services. Both platforms offer secure, reliable, and flexible options to boost your organisation’s performance. Whether you’re streamlining workflows or innovating with cutting-edge technology, Microsoft 365 and Azure provide the tools you need to succeed. Explore how these powerful solutions can transform your business today!

SHG Systems has been providing high quality I.T Support in Bristol and South West for over 20 years.

Our greatest achievement is the on-going relationship we have with our clients because they value our honest, straight forward approach to I.T.

By taking the time to understand our clients’ needs we are able to provide the most effective IT package rather than focusing on the commercial sales aspect.

We know even minor I.T problems can mean lost revenue. That's why you need I.T support you can trust, and that's what we provide.

I.T Support

Our goal is to design a network that is cost-effective, easy to manage, and has the flexibility to adapt as the business grows.

Networking

We’re security experts, so we’ll help you understand threats from both inside and out. The first step is to understand the risks you face.

Data Security

We work closely with a supplier of hosted VoIP solutions and network cabling installs so we can provide a complete site package.

VoIP Comms

Our experience with SHG Systems is second to none, they are professional, considerate and a pleasure to do business with. With Steve and his team you get an immediate response to any IT problems and the issues are resolved very quickly. We would wholeheartedly recommend SHG Systems for IT support.
Andy Price, ACG Financial Ltd

SHG systems have been my rock since 2009, they have never let me down and have always been on hand. I cannot recommend them highly enough for their efficiency, honesty and transparency.
Jess Warrack, Warracks

The support that you provide is extremely practical, efficient and professional.
Hugh Raven MRICS, The Raven Partnership

BUSINESS RELATIONSHIPS

We strive to make the most effective relationship with every organisation we work with. It's only by getting to know our clients that we can recommend the best solutions. With a number of clients staying with us for over 10 years it is testament to the value we place on our relationships and will continue to do so.

WE SPEAK YOUR LANGUAGE

We can talk technology with the best of them, but that doesn't mean we're out to blind you with IT jargon. Our clients appreciate the honest, straight talking approach we have to IT so by keeping the tech jargon to a minimum and focusing on the options available we free them to make the business decisions that work for them.

CUSTOMER SATISFACTION

There is nothing more frustrating than poor customer service! We have all been on the receiving end of endless customer service calls and ticket systems and this is something we vowed not to replicate. By offering an attentive, responsive service, impressive value and a friendly voice on the end of the phone when you need it, SHG Systems stands apart from other IT Support suppliers.

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I.T Support

Support that's matched to your business.

Broken computer?... Server on fire?... Forgotten password? From humdrum hiccups to dramatic disasters, we have the tools and expertise to get to the bottom of any IT problem and deliver a solution.

From the moment you contact our technical support team, you’ll know you’re in safe hands and we will do whatever it takes to get you back up and running.

Managed I.T Support Services

Slash your IT overheads and spend less time managing your IT systems. With managed IT services, we take care of your IT maintenance and management. We'll make sure your business IT runs smoothly, so you can get on with what you're best at.

24/7 Support

Round-the-clock support

Perfect for businesses that operate outside of the usual 9am-5pm hours or have international sites, our ‘follow-the-sun’ support desk provides global, 24/7 coverage. Our dedicated support engineers work across different time zones with smooth transitions, ensuring that your queries are always addressed promptly and efficiently, no matter when they arise. We guarantee continuous availability so you can focus on your business with peace of mind.

IT Consultancy

Personalised IT Support

We offer bespoke IT support designed to meet the unique needs of your organisation. Whether you are an SME seeking fully managed IT services or an internal IT team requiring additional assistance, technical expertise, or extra manpower, we’ve got you covered. Our flexible solutions ensure that we can adapt to even the most demanding situations, providing the precise support you need to keep your operations running smoothly.

Fully Managed

Account Management